Resolve Adobe Creative Cloud Trial and License Expired Errors

Summary

Do you want to install a product, but the Creative Cloud desktop app prompts you to Try or Buy even though you already have an active subscription? Learn how you can resolve this issue.

Body

Do you want to install a product, but the Creative Cloud desktop app prompts you to Try or Buy even though you already have an active subscription? Learn how you can resolve this issue.

Signing out and signing back in usually resolves this issue.

  1. Launch the Creative Cloud desktop app. Click the profile icon in the upper-right corner of the app and click Sign Out.
  2. Sign back in with the account or profile associated with your subscription. Learn more
For detailed instructions, please review the following information from helpx.adobe.com .

Details

Details

Article ID: 2851
Created
Mon 1/31/22 11:02 AM
Modified
Mon 4/15/24 10:40 AM