Help Desk

General IT troubleshooting and support for campus technology and campus technology users.

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Knowledge Base (Teamdynamix)

A collection of articles about Knowledge Base (Teamdynamix) using the TDX platform.
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Articles (22)

Connecting your Phone or Computer to the NMH Network

Departing NMH and Saving Your Digital Content

Departing Students Start Here

Download Your Data Using Google Takeout

Download your data to your computer using Google's Takeout tool.

Getting Started with NMH Technology

How to go through the basics and get started with NMH tech.

Google Chrome: Manage Notifications

Manage Chrome's Notifications feature, which can annoy some users or be misused by less reputable websites for spam.

Google Docs: Voice typing

A tool in Google Docs that allows voice to text transcription.

How to Forget a Wi-Fi Network on your iPhone, iPad, iPod Touch, or Mac

How to Use the Service Desk Portal (TeamDynamix)

A brief guide to using the TeamDynamix website that drives the NMH IT Service Desk

Log Into Chrome With Your NMH Account

Create a profile in Google Chrome with your NMH account to keep your browser settings and data backed up and take advantage of convenient extensions.

Logging into the NMH Parent Portal for the First Time

Macbook Power Settings

How to modify power settings on a Macbook to change sleep and wake behaviors.

NMH Connect: Name Pronunciation Setup

How to record your name for proper pronunciation in NMH Connect.

NMH ID Photo Submission

NMH ID Photos are uploaded here.

NMH ID Photo Submission Guidelines

Guidelines for your NMH Photo ID

NMH Software Library

Software used at NMH.

Should I Update MacOS?

A brief rundown on NMH IT's recommendations for updating your Mac operating system.

Take a Screenshot on Your Device

Link to screenshot tutorial.

Technology Tips for Departing Students

Transfer Your Data to Another Google Account

Copying data from your NMH account to a different Gmail account.

Tuition Refund Plan 2024-25

Use Bluetooth and Wi-Fi in Control Center